Help Center

Find answers to common questions

Frequently Asked Questions

How do I create my first campaign?

Navigate to the desktop and click "Create New Campaign". Follow the onboarding flow to set up your first campaign with a name and optional website URL for analysis.

How do I connect my social media accounts?

When creating a new marketing agent, you'll be prompted to connect your social media account. Click the connect button and authorize Fireship.ai to access your account securely via OAuth.

Can I schedule posts in advance?

Yes! Your AI agents automatically schedule posts at optimal times based on your audience engagement patterns. You can also manually trigger posts anytime.

What social media platforms are supported?

Currently, we support Facebook, Twitter/X, LinkedIn, and Instagram. More platforms are coming soon!

How does the AI create content?

Our AI analyzes your website (if provided) to understand your brand, products, and services. It then generates relevant, engaging content that matches your brand voice.

Can I edit AI-generated content?

Yes! You can review and edit all AI-generated content before it's posted to ensure it meets your standards.

Still need help?

Our support team is here to assist you. Reach out and we'll get back to you as soon as possible.

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